Mel
Tugal

With a passion for creating meaningful client experiences, Mel brings a people-first approach to her role as Client Relationships Manager. In an industry that can often feel transactional, she is driven to ensure every client feels genuinely heard, supported, and cared for from start to finish. Her focus is on building strong, lasting relationships while keeping everything running seamlessly behind the scenes. With over seven years of experience in administration, Mel has developed a strong foundation in client service, organisation, and communication. While her background extends beyond real estate, her skill set translates effortlessly, bringing attention to detail, reliability, and a commitment to delivering a smooth, positive experience for every client. At Armstrong Real Estate, she plays a key role in supporting both clients and the team. Managing systems, assisting with administration, and acting as a trusted point of contact to ensure no detail is overlooked. She values being someone people can depend on, always giving her full attention and striving to create a positive experience for both clients and colleagues. What she enjoys most about working at Armstrong Real Estate is the strong team culture. With a genuine sense of support and a shared focus on giving back to the community, it’s a place that feels like more than just a workplace. With a strong connection to the local area and a future here with her family in mind, she is proud to be part of a business that supports and contributes to the community. Outside of work, Mel enjoys spending quality time with her family and making the most of the region’s incredible food and wine scene with friends.